Name: Magnetic Flow’s Evening Sessions in Brussels
Start: 2022-06-02T20:00:00 GMT+0100
End: 2023-06-02T20:00:00 GMT+0100
Location: LaVallée

Question 1

What can I expect from Magnetic Flow?

Accepted Answer

The event is an exhibition made of 6 huge luminous interactive structures. Every structure will showcase a show of about 10 minutes exhibiting a piece of originally composed music (between classical music and electro house).

Question 2

What is included in the night sessions ?

Accepted Answer

On Fridays and Saturdays evenings, the event will also feature a live music set (with DJ and local artists) on top of the exhibit, and access to the venue bar. The visitors will be able to enjoy live music and walk around the exhibition as they wish. Visitors will be allowed to go through the exhibition space with a drink.

Question 3

Where is the experience located?

Accepted Answer

The event will take place at La Vallée at Rue Adolphe Lavallée 39, 1080 Brussels, Belgium

Question 4

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The exhibition will be held in an indoor venue.

Question 5

How long does the experience last?

Accepted Answer

The visit will take around 50 minutes.

Question 6

Is there air conditioning?

Accepted Answer

There is no air conditioning.

Question 7

Is the experience accessible for deaf people?

Accepted Answer

The experience is both visual and auditory, so it is accessible for deaf people.

Question 8

What accessibility options do we have for someone visually impaired?

Accepted Answer

It is accessible for someone who is visually impaired, however they will not be able to fully enjoy the experience.

Question 9

Will there be strobe lights?

Accepted Answer

Some of the installations will include strobe lights and some also use lasers. It is therefore important to respect the safety distances that will be in place.

Question 10

Will food and beverage be available on site for purchase?

Accepted Answer

No food will be purchasable on site. However, beverages will be available on site for purchase.

Question 11

What kind of drinks will be available to purchase during the night sessions?

Accepted Answer

You will be able to purchase soft drinks, beer and wine.

Question 12

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them with the #magneticflow hashtag. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Question 13

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

The experience is a walk through experience.

Question 14

Will restrooms be available on site?

Accepted Answer

There are restrooms available on site.

Question 15

Are there vegan or gluten free options available?

Accepted Answer

There will not be vegan and gluten free options available.

Question 16

Can I smoke?

Accepted Answer

You will be able to smoke in the designated smoking areas.

Question 17

Is there a dress code?

Accepted Answer

There is no dress code.

Question 18

Do I need to wear a mask?

Accepted Answer

For the safety and comfort of everyone, masks are recommended within the experience for everyone.

Question 19

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive within the time stated on your ticket.

Question 20

What happens if I arrive late?

Accepted Answer

Depending on how late you are, your entry can be refused depending on if the previous sessions are sold out or not.

Question 21

Can I bring animals?

Accepted Answer

Animals are not allowed at the event.

Question 22

Are service dogs allowed?

Accepted Answer

Service dogs are allowed at the event

Question 23

Is there an age requirement?

Accepted Answer

During the day, there is no age requirement and the experience is open to everyone, including children. During the nocturnal events, the age requirement is 16+.

Question 24

Can I access the event with a stroller?

Accepted Answer

You can not access the event with a stroller.

Question 25

Is the venue ADA compliant?

Accepted Answer

The venue is ADA compliant

Question 26

Is there parking available?

Accepted Answer

Parking is not available.

Question 27

What if the weather is bad?

Accepted Answer

The show is in an inside venue so the show will continue as planned.

Question 28

What are the prohibited items at the experience?

Accepted Answer

Flash photography, alcohol, anything which may disturb the other patrons.

Question 29

Are wheelchairs available to rent?

Accepted Answer

Wheelchairs are not available for rent.

Question 30

Can I purchase a ticket at the event?

Accepted Answer

You can purchase a ticket at the event, however if the event is sold out, we will not be able to sell more tickets.

Question 31

Where can I get tickets?

Accepted Answer

On the Fever App, available on Google Play and Apple Store

On the Fever website.

Question 32

Are refunds allowed? What is the exchange policy?

Accepted Answer

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

Question 33

Is there a Military discount?

Accepted Answer

There is not a military discount.

Question 34

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 35

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 36

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

Accepted Answer

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

Question 37

What are the official sellers for this experience?

Accepted Answer

Official tickets for Magnetic Flow can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Question 38

Can I make a Group Booking?

Accepted Answer

If you would like to book for a group, please contact us to get in touch with your preferred attendance date and the size of your group.

Question 39

Do discounts apply to Group Booking?

Accepted Answer

Yes, discounts apply for group bookings.

Question 40

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 41

Is it possible to organize private events?

Accepted Answer

Yes, it is possible to organize private events.

MAGNETIC FLOW’S EVENINGS

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